Privacy Policy
Effective Date: June 9, 2026
Thank you for using the Signal Supervisor application (the “App”) provided by HUAPTEC US INC (including its affiliates, hereinafter referred to as “we,” “our,” or “the Company”). We are committed to protecting your personal privacy. This Privacy Policy (the “Policy”) explains how we collect, use, store, and protect your personal information, as well as your rights in relation to such information.
Please read this Policy carefully before using the App to fully understand how we handle your personal information and the ways in which you can access, update, delete, or safeguard your personal data. By choosing to use the App, you acknowledge that you have read this Policy. Certain service features may require us to collect and process specific personal information. If you choose not to provide such information, we may be unable to provide the corresponding features or services; however, this will not affect your statutory privacy rights.
Your agreement to this Policy indicates your understanding that we will collect certain personal information in specific service scenarios. However, agreeing to this Policy and using the App does not imply that we will collect or process all types of personal information described herein. When additional business functionalities require the processing of non-essential personal information, we will obtain your separate consent.
1. Information We Collect And Sources Of Collection
To provide services, we collect information necessary for the relevant functionalities. We only collect information for specific, legitimate, and reasonable purposes and do not process it in ways inconsistent with those purposes. You may choose whether to provide the relevant information. In most cases, refusal to provide such information may prevent us from delivering the corresponding services or resolving related issues.
1.1 Information We Collect
A. Personal Information
· Account Information: When creating an account or contacting customer service, we may collect your name, gender, age, email address, phone number, password, and other relevant information.
· Usage Information: Information about your frequency of use, duration, and feature preferences.
· Device Information: When interacting with our products, we may automatically collect your device name, model, serial number, MAC address, IP address, etc.
· User Content Information: Content, comments, or other interactions you post within the App.
· Location Information: If you use location-based services (e.g., device or service recommendations based on location), we may collect device-related location data such as region, country code, city code, mobile network code, mobile country code, cell ID, latitude and longitude, time zone, and language settings. You may disable location services at any time.
B. Transaction Information
When placing orders in the App, we collect:
· Purchase records
· Prices
· Recipient name
· Shipping address
· Contact information
C. Payment Information
Including:
· Invoice/payment records
· Payment amount
· Payment date
· Billing address
· Payment method
We use third-party payment service providers, including:
· PayPal
· Apple Pay
· Google Pay
We do not receive or store bank card numbers or financial information, which are directly processed by third-party payment providers under their respective privacy policies.
D. Customer Support and Interaction Information
When contacting us for support, submitting inquiries, or interacting via the App or our CRM system, we may collect:
· Customer service communications: chat logs, emails, and other correspondence with our support team.
· Hotline recordings: audio recordings of calls with our technical support or customer service lines, where legally permitted (used for quality assurance and training purposes).
· User-submitted media: screenshots, images, or videos voluntarily uploaded to demonstrate product faults or errors.
E. Technical and Diagnostic Information
To troubleshoot technical issues, optimize device performance, and ensure App stability, we may collect:
· Device diagnostic logs: device status, system logs, configuration details, connection history, and performance metrics.
· App error and crash reports: runtime errors, system crash logs, software version information, and operational errors.
F. Third-Party Authentication Service Information
The App supports third-party account linking, e.g.,
· Amazon
· Google.
 We do not collect passwords from these accounts, but we may collect:
· Login tokens
· User identifiers
Depending on third-party policies and your privacy settings, these services may allow you to share:
· Name
· Email
· Friend list
· Avatar
· Age range
· Gender
· Language
· Country, etc.
It depends on the policies of the third-party platform and your privacy Settings.
G. Device Permissions
To provide services, we may request the following device permissions:
· Bluetooth: to connect and control devices.
· Mobile Network: to access the internet and online services.
· Notifications: to send device status updates , system message or critical messages.
· Camera: to capture photos and videos to support customer service or community interaction.
· Microphone: to record audio for videos.
· Gallery: to save and share photos and videos.
1.2 Sensitive Personal Information
We only collect and use sensitive personal information within the reasonable scope necessary to provide services and do not use such information to infer personal characteristics or for undisclosed commercial purposes.
1.3 Sources of Information
We may collect personal information from the following sources:
· Information you provide directly: during account registration, forms, service use, surveys, or communication with us.
· Automatically collected information: collect your device information, browsing history, IP address and usage behavior information via cookies, web beacons, log files, or similar technologies when you access or use our platform or App.
· Third-party sources: 
1. Service providers or business partners legally authorized to share information with us.
2. Social media platforms if you log in or link via social accounts.
3. Advertising networks and analytics providers to optimize ad delivery and understand user preferences.
· Publicly available sources: government records, commercial databases, or other lawful public sources, where permitted by law.
2. How We Use Your Personal Information
We collect your personal information to provide services, comply with applicable laws, and fulfill other relevant purposes.
2.1 Purposes of Processing Personal Information
We use collected information to:
· Facilitate account creation, online purchases, membership programs, etc.
· Test, optimize, update, monitor products, and troubleshoot technical issues.
· Provide online customer support and problem-solving services, communicate about products, services, and matters of concern (email, SMS, phone, push notifications).
· Send critical service notifications, e.g., feature updates, security alerts.
· Personalize user experience, including displaying device status or weather information.
· Support the use of specific functionalities.
· Detect, prevent, and ensure service security and stability, preventing fraud or unauthorized activities.
· Protect assets, products, services, technologies, business operations, and users.
· Diagnose device failures, monitor network performance, detect abnormal operations, and provide technical support.
· Communicate with you regarding customer support, technical support, fault notifications, security alerts, and related service information.
· Send product updates, promotional content, or marketing information with your consent, and allow opt-out.
· Conduct audits, internal operations management, data analysis, and quality improvements.
· Comply with legal obligations.
2.2 No Sale of Personal Information
We do not sell or rent your personal information.
We may share personal information with third parties to provide or improve services, including the service you have requested as described in Section 3.1.
2.3 Data Minimization
We only process personal information for business purposes and wherever possible anonymize it, following the principle of data minimization.
2.4 User Information Retention Period
We will retain your personal information for the period reasonably necessary to achieve the purposes described in this Privacy Policy (e.g., to provide you with services, fulfill your requests, comply with legal obligations, resolve disputes, or enforce this Privacy Policy).
After you voluntarily cancel your account, we will cease providing services to you and delete or anonymize your personal information, unless otherwise required by laws and regulations (such as tax or accounting records), or we need to retain specific information to fulfill the purposes stated in this notice (e.g., resolving transaction disputes arising before your account cancellation, performing contractual obligations you have participated in, complying with pending legal obligations or statute of limitations requirements). In such cases, we will only retain the minimum information necessary to accomplish those specific purposes and delete it once those purposes are fulfilled.
 
We set the retention period for all categories of personal information (including sensitive personal information) as the reasonable period necessary to achieve the purposes for which they are collected. We determine specific criteria based on the category of information and the purpose of collection:
 
· Account information(Such as name, gender, age, email, mobile phone number, password, etc): retained until account deletion.
· Transaction records: retained for at least 180 days from the transaction date.
· Customer service records: retained for at least 180 days from the last interaction.
3. Sharing, Transfer, and Disclosure of Personal Information
3.1 Information Sharing
We may share your personal information:
· With your explicit consent: We may share your personal information with authorized third parties after obtaining your explicit authorization or at your request.
· To facilitate business operations:We may share your personal information with HUAPTEC affiliates or authorized third parties for providing complete app functions and services.
· The specific third-party information for information sharing and the ways in which your personal information is used will be disclosed in the table below:
· Third party for information sharing

Purpose

N/A

N/A

 
3.2 Information Transfer
We will not transfer your information to third parties except:
· With your explicit consent;
· In the event of mergers, acquisitions, or asset sales, where the recipient is obligated to process your personal information in accordance with applicable laws and at a standard of protection no less stringent than that required under this Privacy Policy;
· Other situations disclosed in this Policy or notified separately.
3.3 Public Disclosure
We may disclose your personal information:
· With your consent or you voluntarily disclose information through our services (such as social media pages or public forums)
· Required by law or other legitimate needs, including legal proceedings, litigation, or requests from government authorities;
· To protect our business, rights, assets, products, or users, such as preventing fraud or violations, we may disclose your personal information to third parties in accordance with applicable data protection laws.
3.4 Third-Party Data Cooperation
We do not sell your personal information to third parties. When sharing information with third parties, we will enter into a Data Processing Agreement (DPA) with them to clarify their confidentiality obligations.
The current APP does not engage in data sharing activities for purposes such as advertising and marketing, user profiling, or targeted advertising. Nor do we provide, rent, or trade your personal information to third parties without your authorization.
 
If we need to carry out necessary data processing cooperation with third-party service providers to implement basic functions (such as cloud services, payment services, etc.), we will only do so to the extent necessary to achieve such functions, and require relevant partners to adopt strict data security protection measures in accordance with the requirements of laws and regulations.
 
We do not share user data in hidden ways, nor will we use your personal information for commercial purposes unrelated to the Services. Unless otherwise disclosed to you and permitted by law, we will not authorize third parties to collect your personal information through this App for their own independent advertising, marketing, or commercial promotion purposes.
 
4. Protecting Your Personal Information
4.1 Security Measures
We implement multiple security technologies and procedures to prevent unauthorized access, disclosure, alteration, destruction, or loss. We will take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information. Retention is limited to the period necessary to fulfill processing purposes.
4.2 Legal Retention
Personal information may be retained longer to fulfill legal obligations, resolve disputes, recover debts or other circumstances required by law. Marketing communications are retained only with your consent, and you may opt out at any time.
4.3 Confidentiality Obligations
Employees and third-party providers accessing your information are bound by strict confidentiality. We regularly review our information collection, storage and processing processes to update physical, technical and organizational security measures. However, the communication network is not absolutely secure, and we cannot fully guarantee the absolute security and integrity of information transmission.
4.4 Data Breach Notification
In the event of a personal data breach or unauthorized access or other security incidents, we will investigate, remediate, and notify affected users and relevant authorities promptly in accordance with legal requirements. The notification may include the nature of the incident, the type of information affected, the remedial actions taken, and the user's contact information for further assistance.
5. Your Rights
5.1 Managing Your Privacy
You may manage permissions and personal information within the App:
· Go to “My - Settings - System Management Permissions”in the app to modify authorizations.
· Go to “My - Profile” in the app to update personal information.
5.2 Rights to Personal Information
· Right to Know and Access: Request disclosure of collected personal information over the past 12 months, including categories, sources, purposes, third-party sharing, and specific data. Specifically, you can request to obtain:
(1) The categories of personal information collected;
(2) The categories of sources of personal information;
(3) The business or commercial purposes for collecting or sharing personal information
(4) The categories of third parties to whom we disclose personal information;
(5) The specific pieces of personal information we have collected about you (copies thereof).
· Right to Delete: Request deletion of personal information, subject to legal exceptions (for example, where retention of the data is necessary to complete a transaction, provide technical support requested by you, or comply with legal obligations).
· Right to Correct: Request correction of inaccurate personal information.
· Right to Data Portability: Request a copy of your personal data in a usable format for transfer to other service providers.
· Right to Limit Use And Disclose of Sensitive Information: Restrict processing and sharing of sensitive personal information, such as precise location, keep it limited to what is necessary to achieve our services.
· Right to Opt-Out of Sale/Sharing: You have the right to opt out of the “sale” or “sharing” of your personal information to third parties at any time. We do not sell your personal information, nor do we share your information beyond what is necessary to achieve the purposes described in this Privacy Policy. Nevertheless, we provide toggle switches for “Share My Personal Information” and “Location Services” within the App to allow you to explicitly exercise your right to opt out of the sharing or sale of your personal information.
· Right of No Retaliation Following Opt Out or Exercise of Other Rights: When you exercise any of the above rights, we will not discriminate against you. We will not take any of the following actions:
(1) Deny providing goods or services;
(2) Charge different prices or rates for goods or services;
(3) Provide with goods or services of a different quality or standard
(4) Suggest that you may receive a different price or a different quality of service
You have the right to exercise the above rights and to restrict or object to our processing of your personal information. These rights are subject to specific exceptions and limitations under applicable law. Users in the United States may refer to the Supplementary Privacy Statement and local laws to exercise their relevant rights.
5.3 Exercising Your Rights
Rights may be exercised through App settings or by contacting customer support.
6. Protection of Minors
6.1 Special Protections for California Minors
We attach great importance to the protection of personal information of minors. In accordance with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Children's Online Privacy Protection Act (COPPA) and other applicable laws, we have formulated the following special provisions regarding the processing of personal information of minor residents of California:
· Under 13: We will not knowingly collect personal information from individuals under the age of 13. If collection is necessary, we must first obtain verifiable affirmative consent from the minor’s parent or legal guardian. Parents or legal guardians may contact us at any time to request access to, correction of, or deletion of their child’s personal information.
· Ages 13–16: For California residents who are 13 years of age or older but under 16 years of age, we shall obtain the minor’s own affirmative consent prior to sharing their personal information. We will not share the personal information of minors in this age group without their explicit consent.
6.2 Parental and Minor Rights
Parents or legal guardians who have granted the aforesaid consent, as well as minors themselves, shall enjoy the same personal information rights as other California consumers. We will not deny services or degrade service quality because a minor or their parent exercises their rights.
 
We shall protect the confidentiality and security of minors' personal information in compliance with applicable laws, regulations and this Policy. If we identify that personal information of a minor has been collected without a guardian’s consent, we will promptly delete the relevant data or take other law-compliant measures.
 
If you are a parent or legal guardian of a minor and believe that we have collected your child’s personal information without your consent, please contact us via the contact information set forth in Section 8. We will verify and handle the matter in a timely manner.
7. How Your Personal Information Is Transferred Across Countries/Regions
The personal information data collected by us is generally stored in [_United States]. As we provide products or services through global resources and servers, this means that your personal information may be transferred to, or accessed from, jurisdictions outside the country/region where you use our products or services. Prior to any such transfer, we will conduct a security assessment in accordance with applicable laws and regulations.
 
Such jurisdictions may have different data protection laws, or may not have established such laws at all. In such cases, we will ensure that your personal information receives a level of protection equivalent to that within [United States].
8. Policy Updates
8.1 Policy Revision
We review and update this Policy periodically based on business and legal requirements. Any updates to this Privacy Policy will form an integral part of this Privacy Policy The revised Policy will be effective as of the updated date. Continued use constitutes acceptance of the revised Policy.
9. Contact Us
· For questions or further information, Please contact us at:
· Email: info@hiboost.com
· Phone: 972-870-5666
· Address: 3150 Premier Drive, Suite 130 Irving, TX 75063
Thank you for using the Signal Supervisor App!
HUAPTEC US INC
June 9, 2026